This Privacy and Cookie Policy sets out the general conditions under which L'Balberg shop, whose registered office is at Pentone 20221 Cervione France, which currently carries out sales activities in France under the trade name L'Balberg shop, processes the personal data that you provide when using the balberg.shop website.
When using the balberg.shop website, whenever you provide us with or we are obliged to access any type of information which, by virtue of its characteristics, enables us to identify you, namely : your first name, surname, e-mail address, billing or delivery address, telephone number, type of device or credit or debit card number, IP address (hereinafter "Personal Data"), whether for the purposes of browsing, purchasing our products or using our services or features, you will be subject to the Privacy and Cookies Policy and the General Terms and Conditions of Sale (hereinafter jointly the "Terms and Conditions"), which apply at all times and should be consulted to ensure that you accept them.
1. COLLECTION OF PERSONAL DATA AND PURPOSES OF PROCESSING
Please note that before using any of our services or features you should read this Privacy and Cookie Policy and our Terms and Conditions.
Failure to provide certain mandatory information may prevent you from registering as a user or using certain features or services available on balberg.shop.
The user (you) hereby warrants that the personal data provided is true and accurate and agrees to communicate any changes or modifications thereto. If you provide us with the personal data of a third party, you will be responsible for informing them and obtaining their consent to the transfer of such information for the purposes set out in the relevant sections of this Privacy Policy and on Cookies.
Any loss or damage caused to balberg.shop or any third party as a result of providing incorrect, inaccurate or incomplete information on the registration forms will be the sole responsibility of the user.
In addition to your personal data, L'Balberg shop collects your billing or delivery address, password, telephone number, connection and browsing data, order history, shopping basket created, preferences, wish lists, products viewed, delivery incidents and complaints. The data collected is used for the following purposes:
1.1 Managing your user registration on balberg.shop
The personal data you provide will be used to identify you as a user of the balberg.shop website and will give you access to the various products, services and features that are available to registered users.
1.2 The implementation, observance and fulfilment of the purchase contract relating to the products that you have acquired or any other contract that you have entered into on balberg.shop.
The duration of data processing shall be either (i) that provided for by law; or (ii) a period of three years from the end of the business relationship with the customer or prospect; or (iii) until the purpose applicable to a specific data ceases to exist. For example, data relating to your orders will be processed for as long as the Controller may need to retain it in accordance with applicable law, and then deleted once that legitimate purpose ceases to exist.
2. SUBSCRIPTION TO THE NEWSLETTER
If you have subscribed to our newsletter and depending on the choices you have made when creating or consulting your account or as part of the order process (in particular to keep you informed of our latest news and benefits available to you), you may receive offers and information from L'Balberg shop by e-mail.
You can unsubscribe from this newsletter at any time by clicking on the "unsubscribe" link at the bottom of each newsletter and by following the instructions provided in each of our messages.
3. DATA PROTECTION RIGHTS
L'Balberg shop undertakes to respect the confidentiality of your personal data and to guarantee the exercise of your rights.
In accordance with the French law n° 78-17, dated 6 January 1978, modified, relating to data processing, files and freedoms, you can exercise your rights of access, rectification, cancellation and opposition. To do so, simply write to us:
- using the online form.
- or by post to: L'Balberg shop - Pentone, 20221 Cervione - France,
indicating the reason for your request as well as your name, first name and e-mail address.
4. OTHER NECESSARY USES OF YOUR PERSONAL DATA
The data collected on the site balberg.shop are exclusively intended for L'Balberg shop .
It may be transmitted to subcontracting companies used by L'Balberg shop for the execution of services and orders, in particular management, execution, processing or after-sales service. In such cases, L'Balberg shop ensures that these companies agree to process the information collected on the balberg.shop website exclusively for the needs of L'Balberg shop and in full compliance with the French Data Protection Act of 6 January 1978 amended in 2004, in particular by implementing appropriate measures to secure and protect the confidentiality of data.
By accepting this Privacy and Cookie Policy, you expressly authorise us to process and share your personal data with the sub-contracting companies used by L'Balberg shop.
5. INFORMATION ON COOKIES
On balberg.shop, we use Cookies, which are small files containing information about your browsing experience, for the sole purpose of facilitating it. Please read our Cookie Information to learn more about the cookies we use, their purposes and other important information.
Cookies are necessary to make browsing easier and more enjoyable. They do not cause any damage to your computer.
Although this policy uses the general term "Cookies" as the primary method of information storage used on balberg.shop, the browser's "local storage" area is also used for the same purposes as Cookies. All the information contained in this section also applies to this "local storage" space.
Cookies are an essential part of how our website works. The main purpose of our cookies is to optimise your browsing experience. For example, they allow us to remember your preferences (language, country, etc.) during navigation and when you access the site later.
The data collected through cookies allows us to improve our site, by making estimates of usage numbers and patterns, tailoring the site to individual user interests, speeding up searches, etc.
We may occasionally, with your prior consent, use cookies, tags or similar devices to obtain information that enables us to show you, either from balberg.shop or from third party websites or by any other means, targeted advertisements based on your browsing habits.
We do not store in the Cookies we use any sensitive personal information, such as your address, password, credit or debit card details, etc.
The information stored in the Cookies from balberg.shop is used exclusively by our services, with the exception of cookies known as "third party cookies", which are used and managed by external entities in order to provide us with the services we have requested from them with the aim of improving our services and the user's browsing experience.
If you do not wish to use cookies, you must deactivate the use of cookies in your browser and then delete the stored cookies associated with balberg.shop.
You can do this at any time.
You can also restrict, block or delete Cookies from balberg.shop by modifying the configuration of your browser. Cookies are usually configured in the "Preferences" or "Tools" menus of browsers. For further information on configuring cookies, please consult the "Help" menu of your browser.
The balberg.shop website uses several types of cookies:
Browser cookies
When you first access the site, these cookies allow the site to function correctly and help you to view the content on your device, recognising your language and the country market from which you have chosen to connect. If you are a registered user, they will allow you to be recognised and to access the services offered in the dedicated areas. Browsing cookies are technical cookies, necessary for the operation of the site.
Functional cookies
These cookies enable us to recognise you on your next visit, so that you do not have to enter your login details each time you visit.
If you have added items to your shopping cart and have logged out without completing the purchase and without deleting them, these cookies allow you to resume shopping the next time you visit the site (for a limited time) and retrieve the selected items.
Functional cookies are not essential to the operation of the site, but they do improve the quality and experience of browsing.
Analytical cookies
These cookies are used to collect data in an anonymous and aggregated form. They are used to compile statistical analyses of the browsing patterns of our website users. We process the results of these analyses anonymously and exclusively for statistical purposes.
Marketing and direct targeting cookies and third party cookies
These cookies are intended to create profiles of the user in order to send commercial messages corresponding to the preferences expressed during the visit or to improve the browsing experience: while you are browsing our site, these cookies allow us to present you with products that may be of interest to you or similar to those you have viewed. Third party cookies are those sent to you by trusted third party companies. These cookies allow us to present you with our commercial offer on other affiliated websites (retargeting). With respect to third party cookies, we do not control the information provided by the cookie or have access to such data. This information is fully controlled by the third party companies in accordance with the details provided in their policies.
Social network cookies
These cookies are necessary to allow your social network account to interact with our site. They are useful for example to allow you to express your opinion and share it with your friends on social networks. Social network cookies are not necessary for navigation.
